Support
How to Get Help
If you have questions, run into issues, or want to suggest a feature for Smart TV Remote Pro, we’re here to help. Please use the contact details below.
Contact Us
Email: yabelsoftware@gmail.com
We aim to respond within a few business days. For a faster response, please include the following when you write:
- Your device type (e.g. iPhone 15, iPad, Android phone).
- Operating system and version (e.g. iOS 17.2, Android 14).
- A short description of the issue or request.
- Whether the issue happens every time or only sometimes.
Frequently Asked Questions
The app can’t find my TV.
Make sure your phone/tablet and TV are on the same Wi‑Fi network. Some routers have a “guest” or separate 5 GHz network that doesn’t see the TV. Try “Add TV manually” and enter your TV’s IP address (you can find this in your TV’s network settings). Compatible with Samsung Smart TVs (2016 and later, Tizen-based).
Does the app collect my data?
No. The app does not collect, store, or send any personal or usage data to the developer or any third party. All control happens on your local Wi‑Fi between your device and your TV. See our Privacy Policy for full details.
Do I need an account or subscription?
No. There is no sign-in, account, or subscription. The app works entirely on your local network.
Where can I read the Privacy Policy and Terms?
Full Privacy Policy and Terms of Service are available on this website and linked from within the app.